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Service

Kindness, availability and communication with agents

Response rate

Receipt of answer, offer, booking confirmation

Accuracy

Accommodation unit information

Recommendation

Would you recommend VillasGuide to your family and friends?

Location

Location of the villa

Equipment

Pool, content, activities

Comfort

Comfort of the villa

Cleanliness

Cleanliness and tidiness of the villa

Host

Communication with the host

Value for money

Villa value for money